Call Hunting is a method of distributing phone calls from a single telephone number to a group of several phone lines. It specifically refers to the process or algorithm used to select which line should receive the call. In the simplest terms, the call can go to multiple phones until […]
Estimated reading time: 2 minutes
We are proud to announce 2 new features, which enhances our Call Tracking capabilities. They are: Call Whisper Call Tagging & Lead Scoring These 2 new features allow you to know where the call is coming from, and analyze call outcomes. 1. Call Whisper This feature lets you play “whisper […]
Estimated reading time: 4 minutes
In today’s generation of fast-paced technology, the world is always on a constant update on the latest technology trends. New ideas and inventions are created and implemented quickly and easily. But sometimes new ideas come with integrating to old technology and/or legacy systems as they are still very much part […]
Estimated reading time: 4 minutes
Hoiio is proud to launch Enterprise Branding portal for Call Tracking partners. What is Enterprise Branding for Call Tracking? Enterprise Branding allows you to ‘white-label’ or ‘re-skin’ Hoiio Call Tracking solution with your own company’s branding. Customize the look and feel of our state-of-the-art Call Tracking Solution and present it […]
Estimated reading time: 2 minutes
Through years of commitment by the team, we have built a multiple awards winning platform and a fast growing business in Hoiio. With our success, corporate giants had knock our doors to ask us for white-label. However, we did not proceed as it always seemed like a side project for them. We simply […]
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Good news everyone! In order to serve our Indonesian customers better, Hoiio will be launching Hoiio Indonesia in April 2016. We will have a team dedicated to serving the needs of local users, businesses and partners. If you’re already a paying customer, this should be great news since help is […]
Estimated reading time: 3 minutes
Hoiio is happy to announce that Hoiio Call Tracking has partnered with Google Analytics. Google Analytics is a freemium web analytics service offered by Google that provides statistics and basic analytical tools for search engine optimization and marketing purposes. The services is available to anyone with a Google account. Hoiio […]
Estimated reading time: 2 minutes
How you respond to customer calls speaks a lot about how they perceive your business. Is it quick, efficient and highly professional? In the age where technology is on its rising peak, businesses have adopted a fast pace to keep up to date on new trends and opportunities. But sometimes, […]
Estimated reading time: 5 minutes
Good news for our developers in Malaysia. Hoiio has now launched their API in Malaysia. This means that customers can now pay for the usage of Hoiio API in Malaysian Ringgit. This would be advantageous for developers in Malaysia who previously had to pay for their usage in USD or […]
Estimated reading time: 1 minute
Are you running a retail, F&B or event company? You have many business cards from customers or prospects but never had a chance to enter the pile of cards into your contacts. A week later, you need to get back to one of the contacts and have to start searching […]
Estimated reading time: 2 minutes