Forget all hassling heavy hardwares in your office, VOIP technology today allows you to enjoy the convenience of flexibility and portability. Regardless of where you are, just make sure you have Internet access, there should not be any problems in terms of costs and connections. VoIP systems are also accessible […]
Estimated reading time: 6 minutes
Most call centers must get used to daily reports which is the main tool to collect data and see how well things were going. However, this type of reporting didn’t always provide an overall picture of what was working and what wasn’t with regard to agents, teams and strategies. These […]
Estimated reading time: 7 minutes
We are glad to introduce you our latest development, The Bizphone Desktop App, an application to make and receive calls on a computing devices. It is a softphone client that works on either a Windows or Mac desktop. What is it? Desktop app is an softphone application that enables voice […]
Estimated reading time: 3 minutes
“In today’s whirlwind economy, creativity has become an asset to cherish” – Peter Hinssen Nowadays, with fast-moving telephony infrastructure and constantly evolving technology, businesses find the need to keep up with these changes by switching to a more advanced telephone system. The latest VoIP technology has enabled business operations to run […]
Estimated reading time: 7 minutes
In the previous article, we have discussed the way to choose a best phone system. This post I will help you find out what makes Hoiio Cloud PBX outstanding in current cloud market. As we all know, the best phone system is the one which unflinchingly corresponds to your specific […]
Estimated reading time: 4 minutes
Do you schedule and dispatch casual workers to your customer sites? If yes, Hoiio has built the tracking system for you. The key features include: Schedule your casual workers and assign them to supervisors, Send dispatch reminders to the workers, Workers click on a URL to check-in once they reach their respective […]
Estimated reading time: 59 seconds