Inferior phone quality will hurt the company image, and worse, clients may not be interested in having business deals with a firm that has a poor phone service. This is even more critical for finance companies as they usually involve in transactions that require phone conversation with clients. Thus, more […]
A Missed Call is a Missed Opportunity, In Today’s World, How do you tell Customers that you are Better than the Competition?
How you respond to customer calls speaks a lot about how they perceive your business. Is it quick, efficient and highly professional? In the age where technology is on its rising peak, businesses have adopted a fast pace to keep up to date on new trends and opportunities. But sometimes, […]
We have recently launched Consent Hub for Direct Marketing Agencies and their Agents. This is a comprehensive PDPA (Personal Data Protection Act) productivity tool to help organisations manage their personal data and consents more efficiently and they are able to fulfil the below PDPA obligations easily: Consent Obligation (The agency […]
Using the above Traditional Pen-and-Paper for Visitor Registration? This may be a potential $1 million fine in the brewing. Under the Protection Obligation of the Personal Data Protection Act (PDPA), organisations have to make reasonable security arrangements to protect the personal data it possesses or controls to prevent unauthorised access, […]
If there’s something that a $78,000 fine can show us, it’s that the PDPC takes compliance with the Do-Not-Call Registry very seriously. Serious business A tuition agency and its director have been slapped with a staggering fine of $78,000 for violating the DNC regulations and spamming customers with SMS messages […]
Like a proud parent, we are thrilled to announce that we have set up a new office in Malaysia. Unlike a proud parent, we won’t bore you with details that do not matter. Here’s what does. With a physical Hoiio office in Malaysia, you get the benefit of proximity. Our […]
It’s the start of the first work day of the year and we hear that some businesses weren’t exactly having the happiest of new year celebrations because all they could think about was the DNC registry going into effect today. Since the Do Not Call (DNC) registry opened up for […]