Every day, your office phones are ringing. A customer wants to make a sales enquiry. Another would like troubleshooting assistance. What most sales and support staff currently do to deal with this flurry of incoming calls is to update leads in a spreadsheet. This shared spreadsheet is where the entire […]
Singapore Personal Data Protection Act (PDPA) came into force on 2 July 2014. While the law is well-intended and good for the country in the long run, it has also resulted in certain business complexities in the short term. Since January 2014, together with our partners, we have launched a series of solutions to […]
A few weeks ago, we announced the upcoming change in Hoiio SIP pricing. We have made some revisions to the final pricing plans, and they are now available for subscription as of today. Do refer to this table for the details of the pricing plans: Hoiio SIP customers may […]
If you have no idea what to do with your SIP subscription, it’s okay. We understand that Session Initiation Protocol isn’t the easiest of concepts to grasp. First, it’s a technology, and not all of us naturally ‘get’ how technology works. Secondly, it’s just really abstract. No fear though. You […]
If there’s something that a $78,000 fine can show us, it’s that the PDPC takes compliance with the Do-Not-Call Registry very seriously. Serious business A tuition agency and its director have been slapped with a staggering fine of $78,000 for violating the DNC regulations and spamming customers with SMS messages […]
We’re thrilled to announce that Hoiio is now a Xorcom trusted partner. After interoperability testing to ensure that Hoiio SIP is compatible with the Xorcom PBX system, we’re very pleased to make our partnership official. A leading PBX manufacturer in the European market, Xorcom uses Asterisk Open Source IP-PBX to design […]
Now you see me, now you don’t. The fast-changing world of technology means that within a few decades, a technological invention can be replaced by a newer, more relevant one. Ever since email came about in the 1970s, it has been a useful business communication tool. In fact, it now surpasses […]
Whether you’re running a business or managing a government-run organisation, a tool to record calls is essential. Call recording can help you become more aware of your communications with your clients and customers, enabling you to refine operational processes. Keeping recorded calls means you get to retrieve them for reference […]
When putting together your ideal business phone solution, you should definitely consider fax as well. Fax remains an integral part of day-to-day business communications and is responsible for sending important documents between companies. That’s why as part of our aim to help you create a full-featured business phone solution, we […]
Based in Singapore, TradeGecko specialises in cloud-based inventory management software. The start up provides small and medium enterprises with clever tools to manage inventory processes and keep track of their stock. By automating backend processes, TradeGecko enables their customers to focus on building their business. In need of hotlines […]
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