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Coming Soon: Sales and Support Line

Every day, your office phones are ringing. A customer wants to make a sales enquiry. Another would like troubleshooting assistance. What most sales and support staff currently do to deal with this flurry of incoming calls is to update leads in a spreadsheet. This shared spreadsheet is where the entire […]

Coming Soon: Phone Lines for PDPA

Singapore Personal Data Protection Act (PDPA) came into force on 2 July 2014. While the law is well-intended and good for the country in the long run, it has also resulted in certain business complexities in the short term. Since January 2014, together with our partners, we have launched a series of solutions to […]

Don’t risk DNC non-compliance any longer

If there’s something that a $78,000 fine can show us, it’s that the PDPC takes compliance with the Do-Not-Call Registry very seriously. Serious business A tuition agency and its director have been slapped with a staggering fine of $78,000 for violating the DNC regulations and spamming customers with SMS messages […]

Does fax still have a role to play?

Now you see me, now you don’t. The fast-changing world of technology means that within a few decades, a technological invention can be replaced by a newer, more relevant one. Ever since email came about in the 1970s, it has been a useful business communication tool. In fact, it now surpasses […]

Coming soon: New call recording app

Whether you’re running a business or managing a government-run organisation, a tool to record calls is essential. Call recording can help you become more aware of your communications with your clients and customers, enabling you to refine operational processes. Keeping recorded calls means you get to retrieve them for reference […]

Fax: Part of your business communication suite

When putting together your ideal business phone solution, you should definitely consider fax as well. Fax remains an integral part of day-to-day business communications and is responsible for sending important documents between companies. That’s why as part of our aim to help you create a full-featured business phone solution, we […]