Forget all hassling heavy hardwares in your office, VOIP technology today allows you to enjoy the convenience of flexibility and portability. Regardless of where you are, just make sure you have Internet access, there should not be any problems in terms of costs and connections. VoIP systems are also accessible […]
Estimated reading time: 6 minutes
Most call centers must get used to daily reports which is the main tool to collect data and see how well things were going. However, this type of reporting didn’t always provide an overall picture of what was working and what wasn’t with regard to agents, teams and strategies. These […]
Estimated reading time: 7 minutes
We are glad to introduce you our latest development, The Bizphone Desktop App, an application to make and receive calls on a computing devices. It is a softphone client that works on either a Windows or Mac desktop. What is it? Desktop app is an softphone application that enables voice […]
Estimated reading time: 3 minutes
“In today’s whirlwind economy, creativity has become an asset to cherish” – Peter Hinssen Nowadays, with fast-moving telephony infrastructure and constantly evolving technology, businesses find the need to keep up with these changes by switching to a more advanced telephone system. The latest VoIP technology has enabled business operations to run […]
Estimated reading time: 7 minutes
In the previous article, we have discussed the way to choose a best phone system. This post I will help you find out what makes Hoiio Cloud PBX outstanding in current cloud market. As we all know, the best phone system is the one which unflinchingly corresponds to your specific […]
Estimated reading time: 4 minutes
As you are here, you must be looking for an optimized communication system to maintain rapports both internally and externally. How to save time and effort and to avoid getting drown in high-tech information? Either you are a brand new startup or would like to switch, expand, upgrade, downgrade your […]
Estimated reading time: 8 minutes
Careful buyers can spend hours googling, emailing and calling different providers before choosing one. If you are looking for a business phone system for your corporation, then you would make decision more easily with the following criteria and comparison. 1. Does the provider support Call Center or Marketing functions? Whether […]
Estimated reading time: 4 minutes
Research from Bain & Company shows that big companies like Apple, Google, and Dell are 40% more productive than the average company. And the average company loses more than 25% of its productive power to processes that waste time. This often happens as the company grows. As business phone is […]
Estimated reading time: 5 minutes
Have you ever been in a situation in which you and your staffs missed important calls because you were out for a sales meeting? Or you were overseas and ended up with hundreds of dollars in phone bills just to stay connected to your clients? If either of these describes your company […]
Estimated reading time: 4 minutes
Inferior phone quality will hurt the company image, and worse, clients may not be interested in having business deals with a firm that has a poor phone service. This is even more critical for finance companies as they usually involve in transactions that require phone conversation with clients. Thus, more […]
Estimated reading time: 4 minutes