Hoiio Blog

From a mere 20K users in January, Hoiio registered user base has grown to over 160K users.

For the first time ever, most of the new Hoiio users are based in Middle East and is using Hoiio Chat for FREE mobile messaging to add simple convenience to their daily lives.

In this, I have learned an interesting (and very late) lesson on the concept of FREE.

With our first taste of FREE-dom, we are now working on something FREE and hopefully much BIGGER for our Hoiio users. Stay tuned =)

PS: If any of our beloved users guessed correctly on what we are building on, I have prepared a personal gift for him/her. Feel free to make your best guess on our facebook & twitter. Cheers.

Have great ideas to improve Hoiio? Click here to suggest and vote for your ideas.

Writing a thank you blog to Apple for the Ang Bao delivered from Cupertino for the first day of the Lunar New Year. It is a very pleasant surprise from the cool guys @ Apple and sincerely appreciated by Team Hoiio. Cool way to start a new year =)

New App for the New Year ^_^ Cheers to all

Team Hoiio is focused on ensuring good call quality delivery and prides itself on fast responses to call quality improvements. We welcome feedbacks and the following are 3 quick ways for you to reach us:

• Email us at support@hoiio.com
• Look for us on FaceBook
• Tweet to us @HoiioTweets

To better illustrate our commitment to quality, we have started a pilot program on publishing our call quality reports to the following 17 key countries. Let us know if this is a good idea and we will work on expanding this program. We hope to start publishing our call quality reports on a monthly basis. Thanks for your support.

Any comments or advice? Do talk to us as we are always keen to hear from you for new ideas to better serve you =)

Average Call Duration is the average talk time of all the successful calls. As we all probably know, long conversations are only feasible with good call quality. Hence, the Average Call Duration statistics is an indication of our call quality performance.

Call Success Rate illustrates the percentage of successful call connections over total calls initiated by users. A call connection is defined successful once Hoiio establishes link to the calling destinations with either a ringing or engaged tone. The Call Success Rate statistics is an indication of our coverage performance.

Time really flies. Just realized I have spent the last 6 years of my life on entrepreneurship. We started by selling mobile VAS to telecoms, followed by providing solutions for telecoms. And since H2, 2009, we started to dream of becoming a telecom.

Indeed. Entrepreneurs’ lives are never dull. It’s full of twists and turns as we pursue our ultimate dream of achieving a highly scalable and profitable business model.

Thinking about Hoiio tonight, many emotions are starting to run through me. Perhaps, this is a night to share them.

• Firstly, I am happy. After nearly 18 months of operating only in Singapore, we will be finally launching globally. Hoiio will now be available in 137 countries, supporting multiple languages and currencies.
• Next, I am feeling optimistic and yet jittery. Will the market understand and buy my dream for Hoiio?
• Lastly, I really felt like kicking myself. What took me so long to decide on a global launch?

Well. Let’s look ahead. My views of the telecom industry and my dreams of Hoiio are in the slides below. As a reader for this blog, a voter in the democratic free market that is known as the world wide web, please do feel free to comment. Thanks in advance.