
Today, my grandma got a bill shock and I got a bitter taste in my mouth.
One of my cousin (my grandma’s favorite) is now based in Australia. My grandma started to miss him and began calling him from her old tradition candy bar phone everyday.
Being illiterate, my grandma only know how to dial a number saved in her phonebook. Hence, after hours of calling, she now got the first bill shock of her life.
Imagine how a thrifty old lady will react after getting a bill that is 50% her monthly living expenses.
Ouch ! Ouch ! Ouch !
Being a geek working on Voice over IP technologies over the last 10 years of my life, I felt bitter that years of technology advancements in Hoiio and Skype have not been able to help my grandma.
Note to self: I must create something more simple for my grandma to use. Something that will help connect all the grandparents to their jet-setting grandchildren seamlessly.