Hoiio Blog

Problems you may have faced:

- Hoiio SMS did not inform you that your friends have signed up Hoiio SMS and joined  your Hoiio SMS community.

- You were not able to send Hoiio SMS messages to friends who are already part of the Hoiio SMS community.



We apologise for the error and inconvenience we’ve created.  We’re relieved that a fixed has been done in our latest update, Version 1.0.3.

If you haven’t already done so, update your Hoiio SMS app in your iPhone.

If you have removed the app, we hope you forgive us and give Hoiio SMS another try. Download the app again by clicking on the green button. We thank you in advance for giving us another chance.

Once you’ve updated or re-download your Hoiio SMS app, login with your existing username (mobile number) and password. If you‘ve forgotten your password, no worries reset your password by clicking on ‘Forgot your password’ in your Hoiio SMS app or visit this link.

With the problem fixed, don’t forget to grow your Hoiio SMS community among your friends & loved ones to enjoy unlimited free and easy SMS.

We’re always keen to hear from you for any feedbacks and ideas on how we can improve your experience with us. If you have any feedbacks or need  assistance with Hoiio, email us at support@hoiio.com.

Good news for Samsung Galaxy S (SGS) fans in Singapore – the long-awaited Froyo (Android 2.2) is available officially!

While the download can be done via Samsung Kies, SGS owners can also get the update at Samsung Centres in Singapore.

Now with Froyo in SGS, it’s time to get Hoiio SMS; a free app that you can grab it here. Once installed, your iPhone friends on Hoiio SMS can see you and you both can start texting each other for free! You can also widen your Hoiio SMS community by simply inviting more friends. Let them know you’re on Hoiio SMS and they should too. And you both can start texting the free and easy way.

Hoiio SMS works on cross-platforms messaging between Apple iOS-based devices (iPhones, iPod Touches and iPads) and Android-based mobile phones with OS2.2 and above.

Happy texting!

It’s here! It’s free and it’s Hoiio SMS – an app that lets you send and receive unlimited free SMS to anyone and anywhere in the world… easily!

Join Hoiio SMS community with your friends and family members so you can text each other at zero cost. It works on any Apple iOS-based devices (iPhones, iPod Touches and iPads) and Android-based mobile phones with OS2.2 and above.

Simply grab Hoiio SMS from Apple AppStore or Android Marketplace and search for Hoiio SMS. To know about Hoiio SMS, just follow this Hoiio SMS.

Since we launched our pilot program on publishing our August’s Call Quality Statistic for our 17 key countries, Team Hoiio received some feedbacks from our user who request to classify the Call Quality Statistic by Call Back / Call Through and Internet Call. The current Call Quality Statistic is an overview of the call service performance. Currently, we are not able to separate the statistic by different call type. However, we are currently looking into each feedback to see how we can improve our report and make it more useful to our user in the future.

As usual, Team Hoiio is focused on ensuring good call quality delivery and prides itself on fast responses to call quality improvements. We welcome feedbacks and the following are 3 quick ways for you to reach us:

• Email us at support@hoiio.com
• Look for us on FaceBook
• Tweet to us @HoiioTweets

To better illustrate our commitment to quality, the following is the Call Quality Statistic for September. Hoiio Team also put together the August Call Quality Statistic in the month-by-month comparison. This will allow our user to have a good oversight of the quality persistency and performance trend of each country.

Any comments or advice? Do talk to us as we are always keen to hear from you for new ideas to better serve you =)

Average Call Duration is the average talk time of all the successful calls. As we all probably know, long conversations are only feasible with good call quality. Hence, the Average Call Duration statistics is an indication of our call quality performance.

Call Success Rate illustrates the percentage of successful call connections over total calls initiated by users. A call connection is defined successful once Hoiio establishes link to the calling destinations with either a ringing or engaged tone. The Call Success Rate statistics is an indication of our coverage performance.